crickx Terms & Conditions – Platform User Agreement

By accessing, registering on, or using the crickx platform (accessible at crickx.one and any associated mobile or progressive web application, collectively the "Platform"), you ("User", "you", or "your") agree to be legally bound by these Terms and Conditions ("Terms"), together with the crickx Privacy Policy and any additional rules, guidelines, or policies published on the Platform from time to time.

If you do not agree to these Terms in their entirety, you must immediately cease using the Platform. Continued use of any part of the crickx Platform constitutes unconditional acceptance of these Terms as amended from time to time. These Terms form a legally binding agreement between you and crickx ("crickx", "we", "us", or "our").

These Terms were last updated in June 2026. crickx reserves the right to amend these Terms at any time. Notification of material changes will be provided via the Platform or registered email address. Your continued use of the crickx Platform following notification constitutes acceptance of the updated Terms.

To register and maintain a crickx account, you must satisfy all of the following eligibility criteria at the time of registration and on an ongoing basis:

• You are at least 18 years of age. The crickx Platform is strictly prohibited for persons under the age of 18.
• You are accessing the Platform as an individual, not on behalf of a corporate entity for commercial resale or exploitation purposes.
• You are not a resident of any jurisdiction in which online betting or gaming is explicitly prohibited under applicable law.
• You have not previously been self-excluded, suspended, or permanently barred from the crickx Platform.
• You are not acting as an agent or proxy for any third party in placing bets or operating casino games on the crickx Platform.
• You have the legal capacity to enter into a binding contract in your jurisdiction.

crickx reserves the right to request proof of age and identity at any time. crickx may suspend or close any account where age or identity cannot be satisfactorily verified and may withhold any balances or winnings pending investigation. Users are solely responsible for ensuring that their use of the crickx Platform is lawful under applicable local laws and regulations in Pakistan and any other applicable jurisdiction.

Each individual may hold only one active crickx account. Registration of multiple accounts by the same individual, whether using different email addresses, payment methods, or device identifiers, is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of all balances.

When registering for a crickx account, you agree to:

• Provide accurate, current, and complete information as requested during the registration process.
• Maintain and promptly update your crickx account information to ensure it remains accurate and complete at all times.
• Keep your crickx login credentials (username and password) confidential and not share them with any third party.
• Accept full responsibility for all activities conducted through your crickx account, whether or not authorised by you.
• Notify crickx immediately via [email protected] upon becoming aware of any unauthorised use of your crickx account or any security breach.

crickx implements Know Your Customer (KYC) procedures as required by applicable international licensing frameworks. You may be required to submit government-issued identification, proof of address, and proof of payment method ownership before withdrawals are processed. Failure to complete KYC verification within a reasonable timeframe may result in account restrictions.

All crickx Platform transactions are denominated in Pakistani Rupees (PKR). Supported deposit methods include JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa, Mastercard, and USDT TRC20. Available methods and processing times may change without prior notice.

• Minimum deposit and withdrawal amounts are displayed on the crickx payment page at the time of transaction and may vary by payment method.
• Deposits are generally credited to the crickx wallet within the timeframe displayed for the selected method. crickx is not responsible for delays attributable to third-party payment processors.
• Withdrawals are subject to completion of applicable KYC verification. Withdrawal requests submitted during support hours (09:00–01:00 PKT) are processed within 30 minutes under normal operating conditions.
• crickx does not charge withdrawal fees on standard PKR transactions, though third-party payment providers may apply their own charges.
• You may only withdraw to a payment account registered in your own name. Withdrawals to third-party accounts are prohibited.
• crickx reserves the right to apply additional verification steps for withdrawal requests that are significantly larger than typical account activity.

Use of the crickx sportsbook and casino is subject to the following general rules, supplemented by game-specific and product-specific rules published on the Platform:

• All bets placed on the crickx Platform are final once confirmed. crickx does not accept requests to cancel or amend confirmed bets except in circumstances explicitly provided for in the applicable game rules.
• crickx reserves the right to void any bet placed in error or as a result of a system malfunction, and to correct any manifest error in displayed odds, payouts, or game outcomes.
• crickx casino games use certified RNG systems or live-managed game mechanics. Return-to-player (RTP) figures are based on theoretical long-run performance and do not guarantee outcomes for individual sessions.
• Crash game outcomes are determined using a provably fair cryptographic algorithm. Verification methodology is published on the relevant game page.
• crickx reserves the right to limit, restrict, or close the account of any user who demonstrates betting patterns indicative of arbitrage, bonus abuse, or collusion.
• Winnings are credited to the crickx wallet balance immediately upon settlement. Settlement times for sports events are subject to official result confirmation.

crickx may offer bonuses, free bets, free spins, and other promotional incentives from time to time. All bonuses are subject to the specific terms and wagering requirements published alongside each promotion. General bonus terms include:

• Bonuses are valid for the period stated in the individual promotion terms. Unused bonus funds expire at the end of the validity period.
• Bonus funds are subject to wagering requirements before they may be converted to withdrawable balance. Wagering requirements and qualifying game contributions are stated in individual promotion terms.
• crickx reserves the right to withdraw any bonus or promotional offer at any time and to reclaim bonus funds and associated winnings where the terms have been breached.
• Only one promotional offer may typically be claimed per eligible event unless explicitly stated otherwise in individual promotion terms.
• Abuse of promotional offers, including creation of multiple accounts to claim bonuses multiple times, is strictly prohibited and will result in account suspension and forfeiture of all balances.

The following conduct is strictly prohibited on the crickx Platform. Violation of any prohibition below may result in immediate account suspension, forfeiture of balance, and referral to relevant authorities:

• Registering more than one crickx account, or using another person's crickx account.
• Providing false, misleading, or fraudulent information at any stage of registration, KYC, or ongoing account maintenance.
• Using the Platform in any manner that constitutes money laundering, fraud, or any other criminal activity.
• Exploiting software errors, vulnerabilities, or glitches on the crickx Platform to gain an unfair advantage.
• Using automated betting systems, bots, or scripts to interact with the crickx Platform without express written consent.
• Colluding with other users or third parties to manipulate game or betting outcomes.
• Sharing crickx login credentials with third parties or allowing third parties to use your account.
• Any conduct that crickx reasonably determines to be harmful to the integrity of the Platform or to other users.

All content on the crickx Platform — including but not limited to software, design, graphics, logos, text, game assets, and data feeds — is the property of crickx or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal, non-commercial entertainment purposes in accordance with these Terms.

You may not copy, reproduce, distribute, publish, scrape, reverse-engineer, or create derivative works from any crickx Platform content without prior written consent from crickx. The crickx name, logo, and associated marks are trademarks of crickx and may not be used without written authorisation.

To the fullest extent permitted by applicable law, crickx, its affiliates, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including loss of winnings, loss of data, or loss of goodwill.

crickx's total aggregate liability to any User for any claim arising out of or related to these Terms or the Platform shall not exceed the total deposits made by that User in the 30 days immediately preceding the event giving rise to the claim.

crickx does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. crickx is not responsible for any loss arising from reliance on inaccurate odds, scores, or data displayed on the Platform due to third-party data feed errors.

crickx is committed to promoting responsible gaming. The Platform provides tools to help users maintain control of their gambling activity, including deposit limits, session time reminders, cool-off periods, and self-exclusion. Users are encouraged to use these tools proactively via Account Settings.

• Self-exclusion requests are processed within 24 hours and cannot be reversed during the selected exclusion period.
• Players who believe their gambling may be harmful are urged to contact crickx support at [email protected] to activate protective measures immediately.
• crickx will honour self-exclusion requests and will not send promotional communications to self-excluded accounts.
• The crickx Platform is designed for entertainment. Gambling involves financial risk and is not a reliable source of income.

For further responsible gaming guidance, visit the crickx Responsible Gaming page.

crickx reserves the right to suspend or permanently close any crickx account at its sole discretion, with or without notice, in the event of:

• Breach of any provision of these Terms;
• Failure to complete KYC verification within a reasonable period;
• Suspicion of fraudulent, abusive, or criminal activity;
• Chargebacks initiated against crickx by the User's payment provider;
• Any regulatory or legal requirement to do so.

You may request closure of your crickx account at any time by contacting [email protected]. Pending withdrawal requests at the time of account closure will be processed subject to completed KYC verification and the absence of any outstanding investigation. crickx will not return deposits where account closure is the result of a Terms breach.

crickx reserves the right to amend these Terms at any time. When material changes are made, crickx will notify registered users via email to the address on file or via a prominent notice on the Platform. The date of the most recent revision is displayed at the top of this page. Your continued use of the crickx Platform after the effective date of any amendment constitutes acceptance of the revised Terms.

If you do not agree to any amended Terms, your only recourse is to cease using the Platform and request account closure in accordance with Section 11 above.

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction under which crickx holds its applicable international operating licences. Any dispute arising under or in connection with these Terms that cannot be resolved through good-faith negotiation shall be subject to binding arbitration in accordance with the rules of a mutually agreed international arbitration body.

Nothing in these Terms limits any rights you may have under mandatory consumer protection laws applicable in your jurisdiction. Users in Pakistan are solely responsible for ensuring compliance with applicable local laws and regulations governing online gaming and betting activities.

For questions or concerns regarding these Terms and Conditions, please contact the crickx support team:

• Email: [email protected]
• Support hours: 09:00 – 01:00 PKT (UTC+5), 7 days a week

For responsible gaming assistance, please visit the crickx Responsible Gaming page or contact support directly.